1. Introduction & Overview
Tyro Technology ('We', 'Our', or 'Us') is deeply committed to protecting the privacy, confidentiality, and security of personal information provided by our students, clients, website visitors, and program applicants.
This Privacy Policy details our practices concerning the collection, usage, disclosure, and safeguarding of your data across www.tyroaviator.in and all associated service portals.
2. Information We Collect
We collect information to deliver high-quality aviation training, process admissions, and improve user experiences.
a) Personal Identification Information
- Full Legal Name and Contact Details (Email address, Phone number)
- Educational Qualifications, Academic Background, and Career Goals
- Residential Address and Geographic Location
- Identification Verification documents and Government ID details (where required)
- Payment Information and Transaction Records (processed securely via encrypted gateways)
b) Non-Personal & Technical Data
- IP Address, Device Identifiers, and Hardware Models
- Browser Type, Version, and Language Preferences
- Website Navigation Patterns, Referral URLs, and Session Timestamps
- Cookie identifiers and Telemetry Data
3. How We Use Your Information
Your data is used strictly for legitimate educational, operational, and administrative purposes including:
- Processing course applications, enrollments, and fee transactions
- Delivering academic training, LMS portal access, and certification records
- Providing student support, career counseling, and placement opportunity alerts
- Sending essential administrative notices, schedule updates, and exam alerts
- Enhancing website performance, system security, and user experience
- Complying with statutory tax, regulatory, and legal obligations
4. Communications, Calls & IVR Consent
By providing your phone number and contact details on our website or registration forms, you explicitly consent to receive transactional and informational communications.
This includes automated calls, SMS, WhatsApp messages, and Interactive Voice Response (IVR) updates regarding course schedules, fee reminders, enrollment statuses, and career workshops.
You may opt out of promotional or marketing communications at any time by sending an email request to support@tyrotechnology.in or following the unsubscribe instructions provided.
5. Data Sharing & Disclosure
Tyro Technology does NOT sell, rent, or trade your personal data to third-party marketing companies under any circumstances.
We may share necessary data with trusted service providers strictly to perform operational functions:
- Authorized PCI-DSS compliant Payment Gateways for secure fee processing
- CRM and Enterprise Communication Service Providers for sending SMS/Email updates
- Certification Bodies (e.g., IATA / AASSC) for official accreditation verification
- Legal authorities or regulatory bodies when required by law or court order
6. Data Security Measures
We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
Our security protocols include SSL/TLS encryption for data transmission, restricted access databases, firewall protections, and regular system audits.
However, please note that no transmission method over the Internet is 100% secure, and we recommend taking personal precautions to safeguard your credentials.
7. Data Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including educational, legal, accounting, or reporting requirements.
Student academic records and course completion credentials may be retained permanently for verification and placement verification purposes.
8. Your Privacy Rights
Under applicable privacy laws, you possess fundamental rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data, subject to legal and statutory retention requirements.
- Right to Withdraw Consent: Opt out of marketing communications at any time.
10. Changes to This Privacy Policy
We reserve the explicit right to update or modify this Privacy Policy at any time. Any changes will be posted immediately on this page with a revised 'Last Updated' date.
We encourage users to review this policy periodically to stay informed about how we safeguard personal data.
11. Contact Information
If you have questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Office:
- Company Name: Tyro Technology
- Address: No 18/65A Ramanathan Street, Krishna Puram, Ambattur, Chennai, Tamil Nadu 600053
- Email: support@tyrotechnology.in
- Phone: +91 9345313738
- Website: www.tyroaviator.in
Have Questions Regarding This Policy?
Our compliance team at Tyro Technology is available to address any inquiries or rights requests.
No 18/65A Ramanathan Street, Krishna Puram, Ambattur, Chennai, Tamil Nadu 600053