Verified Legal Document

Refund & Cancellation Policy

Clear policies regarding fee refunds, course cancellations, batch transfers, and dispute resolution.

Last Updated: July 29, 2026
Issued By: Tyro Technology
Est. Read Time: 4 mins
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1. General Policy

All course fees, registration fees, and training deposits paid to Tyro Technology are strictly governed by this Refund & Cancellation Policy.

Enrolling in any of our training programs or paying program fees indicates your acceptance of the terms outlined below.

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2. Refund Eligibility

Refunds are granted under strict conditions to ensure fairness and quality service provision.

  • The cancellation request must be submitted within 3 calendar days of official enrollment or fee payment.
  • The student must NOT have attended any live/offline lectures or accessed digital LMS training portal modules.
  • All refund requests must be formally submitted via email to support@tyrotechnology.in with proof of payment and enrollment details.
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3. Non-Refundable Cases

No refund will be provided or considered under any of the following circumstances:

  • Training classes or orientation sessions have already commenced.
  • Study materials, physical courseware, or proprietary software licenses have been issued or shared.
  • Digital content, lecture recordings, or LMS portals have been accessed or downloaded.
  • The participant is removed or suspended from the program due to misconduct, attendance default, or code of conduct violations.
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4. Processing Time & Method

Once a refund request is approved by management, the refund will be processed within 7 to 10 business days.

Refunds will be credited strictly back to the original payment method (Bank Account, Credit/Debit Card, or UPI) used during registration.

Any payment gateway processing fees, banking charges, or applicable administrative taxes may be deducted from the total refund amount.

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5. Batch Transfers & Credit Adjustments

In cases where a student cannot attend their scheduled batch due to unforeseen medical or personal reasons, they may request a batch transfer instead of a refund.

Approval for batch transfers or credit adjustments towards future programs is subject to seat availability and management discretion.

Formal transfer requests must be submitted at least 5 days before the scheduled batch start date.

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6. Force Majeure

Tyro Technology shall not be held liable or responsible for delays, schedule adjustments, or program cancellations caused by events beyond our reasonable control.

Force Majeure events include natural disasters, extreme weather, internet/power infrastructure outages, government regulations, curfews, or public health emergencies.

Have Questions Regarding This Policy?

Our compliance team at Tyro Technology is available to address any inquiries or rights requests.

Office Address

No 18/65A Ramanathan Street, Krishna Puram, Ambattur, Chennai, Tamil Nadu 600053

Phone Contact+91 9345313738